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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kasia Toomey

September 19, 2025

5  out of  5
rating by Kasia Toomey
"Cassie Green from DeKalb IL office was incredibly professional, super friendly and knowledgeable. Switching to State Farm with her was a breeze. I got a lot more covereage than with my previous insurance, for pretty much the same cost. I would recommend her and State Farm insurance to my friends and family 😃 Thank you so much Cassie 💓"
We responded:
"Thank you so much for the kind words! 💓 We’re so glad to hear the switch was smooth and that you’re getting more coverage and value with us. It means a lot that you’d recommend us to your friends and family — that’s truly the best compliment we can receive. We’re always here whenever you need us!"
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Tommy Hortin

September 8, 2025

5  out of  5
rating by Tommy Hortin
"Cassie is amazing. She assisted my family in getting a new auto and renters policy after countless premium hikes from another insurance company we had been with for over a decade. She ended up saving us nearly 50% annually. On top of the savings, it’s great to know we have a local and trust worthy agent for our insurance needs. Couldn’t recommend her and State Farm enough."
We responded:
"Thank you so much for sharing this! I’m glad we were able to help your family save and provide the support of having a local agent you can rely on. We truly appreciate your trust and look forward to being here for all of your insurance needs for years to come!"
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Dean Scott

September 3, 2025

5  out of  5
rating by Dean Scott
"I really enjoyed my experience with this office! Everyone was really friendly, and Cassie was very informative and knowledgeable, and answered all my questions thoroughly. Thank you guys! 😊"
We responded:
"Thank you so much for sharing this! We’re so glad you felt welcomed and had all your questions answered — that’s exactly the experience we aim to give every customer. We appreciate you!"
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Simon

September 3, 2025

5  out of  5
rating by Simon
"Good communication best service compared to other insurance services. Good staff i wish that i went here before"
We responded:
"Thank you so much for the kind words! We’re thrilled to hear you’ve had a great experience with our team. We’re glad you found us, and we look forward to taking care of you for years to come!"
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Samantha Waite

August 17, 2025

5  out of  5
rating by Samantha Waite
"I worked with Soleil on insurance quotes, she was fantastic and so helpful with all of my questions. Definitely recommended"
We responded:
"Thank you for your kind words! We’re so glad Soleil was able to provide clear answers and guidance. Our team takes pride in being local and always here to help, so your recommendation means a lot to us!"
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luna Reyes

August 16, 2025

5  out of  5
rating by luna Reyes
"Soleil was such a great help, she answered all my husband’s (Jordan) questions with a calm informative manner unlike some of these other companies that just want your business and don’t care about your best interest, she walked through the steps and policies efficiently to not take up too much of our time and left us with all the knowledge needed. I’m definitely recommending this establishment and Soleil personally to family and friends. Thank you so much!!"
We responded:
"So glad to hear Soleil was able to take great care of you and Jordan! We love knowing our customers leave feeling confident and informed—thank you for recommending us to your family and friends!"
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Ysabel Perdomo

August 16, 2025

5  out of  5
rating by Ysabel Perdomo
"Soleil Gonzalez was very kind helping me to set up the drive safe and save device on my car. She is very patient and excells at guidance. Thank you for your help."
We responded:
"Thank you for sharing your experience! We’re so glad Soleil was able to make setting up your Drive Safe & Save device easy and stress-free. We appreciate your kind words!"
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jaime gonzalez

August 16, 2025

5  out of  5
rating by jaime gonzalez
"Soleil was an absolute pleasure to work with. She was incredibly patient, took the time to explain everything clearly, and made sure I understood all my options. Soleil is just very charismatic and easy to talk to. She made the entire process feel effortless and stress-free. I highly recommend this office to anyone looking for a team who is not only knowledgeable but also genuinely cares about their clients."
We responded:
"Thank you for taking the time to share your experience! We’re proud to have Soleil on our team—her patience, clarity, and care make a real difference. We truly appreciate your recommendation and look forward to serving you in the future."
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Kaizon Cummins

August 15, 2025

5  out of  5
rating by Kaizon Cummins
"Extremely warm and welcoming atmosphere! I was assisted by Soleil and she was extremely patient and incredibly friendly. She treated me like family and went above and beyond to make sure I knew everything I needed to know as sometimes this insurance stuff goes over my head. I’m definitely recommending this team to everyone I know!"
We responded:
"We love hearing this! Soleil is wonderful at making insurance simple and making people feel at home. Thank you for your trust and for recommending us!"
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Gena Ortiz

August 15, 2025

5  out of  5
rating by Gena Ortiz
"I enjoyed working with soliel. She answered all my questions with empathy and knowledge. Highly recommend!"
We responded:
"We’re so glad Soleil could answer your questions with both care and expertise! 🌟 Thank you for the recommendation."
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Emily Ortiz

August 15, 2025

5  out of  5
rating by Emily Ortiz
"Soleil is so considerate and professional!"
We responded:
"We couldn’t agree more! Thank you for recognizing Soleil’s kindness and professionalism."
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Cynthia Urbina

August 15, 2025

5  out of  5
rating by Cynthia Urbina
"Soleil is extremely helpful and kind. 100% recommend!"
We responded:
"Thank you for the kind words! We’re thrilled Soleil could help and appreciate your recommendation."
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Henry Dryce

August 15, 2025

5  out of  5
rating by Henry Dryce
"Had a nice conversation with Soleil, she was very nice and thorough about the different insurance options available. She made sure I could get the best price possible and was very helpful all together. I definitely recommend this team of people."
We responded:
"We’re so glad to hear Soleil made your experience easy and helpful! Thank you for recommending our team."
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Rachel Juarez

August 8, 2025

5  out of  5
rating by Rachel Juarez
"I am so impressed with the office staff. Especially Alondra Salazar- Lythcke. She was so professional. She answered all of my questions and she was very knowledgeable and she seemed to really enjoy her job and that was what made it a great experience. She answered all of our questions. She replied to us in a punctual manner, and we are very impressed with State Farm and the office staff. Alondra is an attribute to your organization and she deserves to be praised and we will continue to do business with State Farm as result of it. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you so much! 🌟 We’re lucky to have Alondra—her professionalism and passion for helping others make all the difference. We’re so glad she made your experience a great one!"
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Lisa Landherr

August 8, 2025

5  out of  5
rating by Lisa Landherr
"Cassie works hard for every individual she encounters. She will always give you her best!"
We responded:
"This means a lot! I’m fortunate to work with such a great team, and we all strive to give our very best to every person we have the opportunity to help."
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bill green

August 8, 2025

5  out of  5
rating by bill green
"“Thank you for making everything so easy — really appreciate your help!”"
We responded:
"Thanks, Dad! Guess I officially passed the ‘family approval’ test. Appreciate you trusting me with your coverage and letting me help!"
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Ethan

August 7, 2025

5  out of  5
rating by Ethan
"Soleil was very helpful and was very understanding"
We responded:
"Appreciate that! Soleil’s a natural—so glad she was able to help and make you feel taken care of! "
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Micaela Garcia

August 7, 2025

5  out of  5
rating by Micaela Garcia
"I can’t recommend Alondra enough! She’s incredibly proficient, professional, and truly goes the extra mile to make sure her clients are taken care of. But what makes her even more special is who she is outside of work! A loving mother, a caring friend, and someone who genuinely enjoys life and spreads that joy to those around her. If you’re looking for someone you can trust and feel comfortable with, she’s the one!"
We responded:
"Wow-thank you so much for this beautiful review. We're so lucky to have her on our team, and it means the world to see her recognized like this!"
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Peyton Jenkin

August 7, 2025

5  out of  5
rating by Peyton Jenkin
"Spoke to Cassie about getting coverage for two vehicles and she was extremely nice and talkative. Definitely recommend her to anyone I know!"
We responded:
"Thank you so much, Peyton! It was so great catching up and I really appreciate you thinking of me for your insurance needs. "
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Yulisa Gutierrez

August 7, 2025

5  out of  5
rating by Yulisa Gutierrez
"I've had such a great experience working with Alondra Salazar at State Farm! She is incredibly knowledgeable, patient, and always goes above and beyond to make sure I understand my coverage options. It’s clear she genuinely cares about her clients and wants the best for them. If you're looking for someone who is reliable, trustworthy, and easy to talk to, Alondra Salazar is the person to call. Highly recommend!"
We responded:
"Thank you so much for sharing your experience! Alondra truly goes above and beyond, and we're so proud to have her on our team. Her knowledge, patience, and genuine care for our customers set the tone for the kind of service we strive to deliver every day. We're grateful for your recommendation! "
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maria trujillo

August 7, 2025

5  out of  5
rating by maria trujillo
"Alondra is very charismatic and helpful. She was able to answer all my questions and made me feel at ease. She also speaks Spanish which allows my parents to be more independent and hands on without having to go through me."
We responded:
"Thank you so much for the kind words! We’re lucky to have Alondra — her charisma and care shine through in every conversation (in both languages! 🇺🇸🇲🇽). We’re so glad she was able to make the experience easy for you and your parents. Being able to connect directly makes all the difference, and we’re honored to be here for your whole family! 💚"
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Sarah Roering

August 7, 2025

5  out of  5
rating by Sarah Roering
"Cassie and her team are so great! Nice to have friendly faces greeting you! I felt like Cassie was very knowledgeable and helped answer the questions myself and husband had!"
We responded:
" Thanks for sharing your experience! We appreciate you both!"
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Angel Ramirez

August 7, 2025

5  out of  5
rating by Angel Ramirez
"Welcoming atmosphere! The staff was very nice, specifically Soleil who answered all my questions and was patient with me. Thank you!"
We responded:
"It's wonderful to hear you felt welcomed! Thank you for recognizing Soleil and our team's patience and support."
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Soleil Gonzalez

August 7, 2025

5  out of  5
rating by Soleil Gonzalez
"Cassie is so helpful and inviting"
We responded:
"Thank you for your kind words!"
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Joshua Doty

August 7, 2025

5  out of  5
rating by Joshua Doty
"Very welcoming vibes and atmosphere. A member of the staff, Soleil, helped me with all the questions I had!"
We responded:
"We're very happy to hear Soleil made you feel welcome and supported!"